Q How do I care for my jewellery item(s)? Most jewellery can be maintained with a commercially produced, non-abrasive jewellery cleaner. To clean diamonds, mix some mild cleaning detergent with luke warm water and apply with a soft bristle brush, followed by rinsing with plain water. To maintain the lustre of pearls, never expose them to any chemicals such as perfumes and cosmetics. Wipe them gently with a damp cloth after each use. Certain basic precautions should be taken: • Place your jewellery in its original box or pouch when not in use, to avoid accidental damage. • Avoid exposing gold jewellery to household bleach or chemicals, which may cause the gold to discolour or even disintegrate. • Examine your jewellery regularly to make sure the settings are snug and the clasp and joints are secure.   Q How do I send an item back to you to be serviced? You may send the item back to us using the same mode as you received it with clear instructions indicating the service required. Postage and insurance should be pre-paid. There may be a small charge for service if the repair/ replacement is not caused by faulty workmanship or material.